Join Our Team

We are on a mission to generate happiness and appreciation by creating rewarding experiences through our business: Vancouver Foodie Tours.

Vancouver Foodie Tours is recognized as one of the world’s top food tour operators by Forbes and TripAdvisor since being established in 2010. We offer fun and delicious experiences that bring people closer together to uncover common ground and broaden perspectives.

Curiosity and determination fuel our desire to habitually learn, apply and share to activate growth. As a result of our commitment to pursuing excellence, and setting a new standard for thoughtfulness, we are proud to uphold a 99% customer satisfaction rating.

What You’ll Do
● Coordinate private tours, team building and group booking requests
● Responsible for all aspects of customer experience including verbal and written communication, and administrative duties
● Vendor relationship and coordination support
● Operations support, reservation management & logistically assisting tour guides
● Ensuring day-to-day tour operations run smoothly, communicating with clients efficient
● Upkeeping several internal documents, tracking sales & operational performance

What You’ll Have
● Sound experience in corporate and consumer customer service environment
● Solid written, communication and presentation skills
● A proven track record of creating memorable experiences for customers
● Technically savvy and can navigate new software and systems (Shopify or FareHarbor experience an asset)
● Strong administrative and operations experience in a support role
● High emotional intelligence, and awareness of self and others
● Ability to proactively anticipate the needs of customers
● Customer focused and demonstrates a desire to proactively help and serve internal/external stakeholders
● Resilience and tolerance for change/ambiguity and can effectively cope with change, finding ways to advance work and projects

Who You Are
● Solutions-driven critical thinker and problem solver
● Curious and excited for continuous learning
● A collaborator and team player who works well with others to deliver results meaningfully
● Detail oriented, ensuring accuracy and time management are important

What’s In It For Me?
● Complimentary food tour experiences around the world
● Family and friends discount to Vancouver Foodie Tours
● Eating meetings and professional development workshops
● Fun team-building events to build your culinary prowess and knowledge of Vancouver
● Exclusive staff discounts on Granville Island

If you’re interested – so are we! Send a single email with ALL of the following information to jobs@foodietours.ca. Use the following format in the email subject line: Your First Name Last Name: Customer Experience Specialist – Weekend Application 2025

1. An explanation on why you’d make a great Customer Experience Specialist (No more than 250 words)
2. Which of our Core Values resonates with you most
3. Resume
4. Expected hourly rate

Note; The office is located on Granville Island and requires in-person weekend work. This is a part time position. 10-20 hours per week.

Hi Foodies!

Do you love making people happy because acts of kindness fuel your soul? Would you love it even more if you can uplift communities and build relationships over delicious food?

If you are a charismatic and passionate story-teller who enjoys sharing your love for local food, culture and history, Vancouver Foodie Tours has an amazing opportunity for you! We are looking for part-time Tour Guides to join our team to deliver fun and delicious food experiences to guests.

Vancouver Foodie Tours is rated as one of the world’s best food tour operators. You will play a vital role in leading multiple culinary tours that showcase the best that Granville Island, Gastown and the Sowntown Vancouver Asian Food Scene have to offer. As a Tour Guide, you will be sharing your passion for food and people, while delivering memorable experiences.

What You Will Get To Do:
● Work closely with the President and Operations Manager to execute amazing culinary tours in Granville Island, Gastown and/or West End.
● Uphold our Brand Promise to provide fun, delicious food experiences that connect guests to Vancouver.
● Learn all about Vancouver history, architecture and food through our “Serious Foodie Training” that will get you up to speed.
● Resolve any challenges that may arise during tours by working collaboratively with our Operations team and external stakeholder.
● Generate happiness and appreciation for guests, team members and partners.
● Share your love of food and community!

What’s In It For Me?
● Complimentary food tour experiences around the world.
● Family and friends discount to Vancouver Foodie Tours.
● Eating meetings and professional development workshops.
● Fun team-building events to build your culinary prowess and knowledge of Vancouver.
● Exclusive staff discounts on Granville Island.
● Flexible schedule.

What You Will Have:
● A proven track record of creating rewarding experiences for customers and team members.
● You are a natural problem solver and can handle challenges with ease and grace.
● Friendly and welcoming attitude with the ability to hold an audience.
● Excellent communication skills and the ability to speak confidently to a group of people.
● Consistently act in a professional manner.
● Punctuality and the ability to manage a flexible schedule.
● Ability to stand for a few hours and walk 2-3km.

Nice To Have:
● Previous experience working in the food and beverage, tourism, or hospitality industry.
● Knowledge of Vancouver’s culinary scene and history.
● Have lived in Vancouver for the past three years.
● Conversational French and/or Spanish are an asset.
● Serving It Right Certification

Additional Information:
You must have open availability on both weekend days, and 2 weekday days.

Please send a single email with ALL of the following information to jobs@foodietours.ca. Use the following format in the email subject line: Your First Name Last Name: Tour Guide Application 2025

1. A witty explanation of why you’d make the perfect food tour guide. Show us your awesome personality!
2. Resume
3. Day(s) of the week you are available
4. Are you a native English speaker, and do you speak additional languages?

We are on a mission to generate happiness and appreciation by creating rewarding experiences through our business: Vancouver Foodie Tours and Granville Island Delivery Co.

Vancouver Foodie Tours is recognized as one of the world’s top food tour operators by Forbes and TripAdvisor since being established in 2010. We offer fun and delicious experiences that bring people closer together to uncover common ground and broaden perspectives.

Granville Island Delivery Co. offers a unique gift-boxing service, curating high-quality items from Granville Island’s best locally-owned businesses. We craft elegantly packaged boxes filled with artisanal treats, making them the perfect gift for any occasion. With a focus on exceptional service, we bring the flavors of Granville Island straight to your door in a convenient and thoughtful way.

Note; The office is located on Granville Island and requires in-person work. This is a part-time position with 10-25 hours per week, Monday to Friday.

What You’ll Do

• Coordinate private tours, including team-building, and group booking requests.
• Take ownership of the entire customer experience, from initial inquiries to follow-up, handling both verbal and written communication.
• Actively engage with inbound inquiries, asking the right questions to identify needs, qualify leads, and convert inquiries into private tour bookings.
• Work closely with the management team to identify new sales opportunities and assist in driving business growth.
• Provide operational support, managing reservations, support vendor relationships, and assisting tour guides with logistical needs.
• Regularly update and maintain key internal documents, tracking sales and operational performance metrics.
• Manage office upkeep, ensuring the workspace is clean, organized, and fully stocked with necessary equipment for both guides and office staff.
• Contribute to operational projects and assist the Operations Manager with various administrative tasks.
• Set personal and team goals to contribute to the growth and success of the business.
• Drive in-person sales by actively engaging with guests in our retail space, providing tour information and booking tours directly.

What You’ll Have

• Proven experience in a corporate and consumer customer service environment, with a focus on sales or guest experience.
• Strong written and verbal communication skills, with the ability to craft clear and compelling messages with utmost accuracy.
• A sales-driven mindset, with a focus on turning leads into sales by asking insightful questions and understanding client needs.
• Technologically adept, with experience using software systems (Shopify or FareHarbor)
• High emotional intelligence and the ability to navigate diverse customer interactions with ease.
• Strong resilience and adaptability, effectively managing change and ambiguity while maintaining progress on projects.
• A growth mindset, with the drive to contribute to the company’s success and actively seek out new opportunities for growth.
• Ambition to achieve personal and team goals while helping other departments succeed.

Who You Are

• A solutions-driven critical thinker with excellent problem-solving skills.
• Curious, with a passion for continuous learning and development.
• A collaborative team player, able to work effectively across departments to achieve meaningful results.
• Detail-oriented, with strong organizational skills and the ability to manage multiple priorities.
• Goal-oriented, ambitious, and eager to contribute to the business’s growth.
• Able to thrive in a dynamic, fast-paced environment, balancing day-to-day operations with long-term project goals.

What’s In It For Me?

• Complimentary food tour experiences around the world
• Family and friends discount to Vancouver Foodie Tours
• Eating meetings and professional development workshops
• Fun team-building events to build your culinary prowess and knowledge of Vancouver
• Exclusive staff discounts on Granville Island

If you’re interested – so are we! Send a single email with ALL of the following information to jobs@foodietours.ca. Use the following format in the email subject line: Your First Name Last

Name: Sales Operations Specialist – Application 2025

1. An explanation on why you’d make a great Sales Operations Specialist (No more than 250 words)
2. Which of our Core Values resonates with you most
3. Resume